You need to register on our Platform:
We kindly welcome you to pass the verification process as it will give you access to the additional functionality on our Platform.
Your account will normally be verified on the next business day.
Just your ID and a utility bill. There is no need to translate them into English.
The ID document and proof of residential address are required by the European anti-money laundering regulations for verification of your identity before or during the establishment of a business relationship. Depending on your jurisdiction and applicable regulations, we may request additional documents to confirm your status and financial position prior to allowing you to deposit/withdraw fiat money and invest in our products (tickers starting with BMx___).
For additional security, we encourage you to enable 2FA authentication.
Certainly. Blackmoon supports accounts for both private individuals and corporate entities.
For your convenience, you may choose one of the several available deposit methods. To make a successful deposit please follow the steps below:
If you own Asset Tokens and you do not see them in the Dashboard, first and foremost, your tokens are safe. They are probably in your personal wallet. To transfer them to your Blackmoon account, please follow the instructions below:
We understand the importance of security measures on client assets for each investor. We use a combination of advanced technical and physical safeguards to protect all data systems.
Rigorous firewalls and Secure Sockets Layer (SSL) software is used to protect your information during transmission.
All communications between our clients and data servers are encrypted.
At the moment, we offer deposits through the following payment methods:
|Payment Method||Transfer time||Maximum deposit|
|Deposit Fees||Min withdrawal||Withdrawal Fees|
|Credit and Debit Cards||1 business day||€5,000*||5%||soon||soon|
|1-2 business days||€100,000***||0 (zero)**||€100||€25|
|1-2 business days||n/a||0 (zero)**||€100||€25|
To deposit funds using credit/debit card, please follow the steps below:
If your request is not approved for any reason, you will be notified via email.
We currently accept deposits in EUR, as well as in cryptocurrencies. The full list of cryptocurrencies available for deposit is presented in the “Fees” section.
Depending on your region, country regulations, and selected method of deposit, the minimum first-time deposit may vary. At the time of deposit, our system will notify you regarding your limits.
Please note that as per our policy, we cannot accept a deposit from a corporate method of payment into a personal account. We can, however, offer you the option to open a corporate trading account.
Blackmoon does not allow third-party transactions through any payment method that is not in the same name as the owner of the Blackmoon account. Please remember that under our Terms and Conditions, you agree and represent that you are the owner of the deposited funds. Therefore, there is no option to make a deposit using someone else’s payment method.
Blackmoon has a policy that funds may be deposited only from a method of payment belonging to the client. We may sometimes ask you to confirm your ownership of the payment method by requesting the following:
If you would like to withdraw your cryptocurrencies please follow next simple steps:
Please be advised that funds can only be withdrawn from your available balance, so before you make a withdrawal request, you should ensure that you have the amount available on your balance.
Currently, this option is not available. We are working hard on the implementation of this functionality, it will be released soon.
In order to withdraw any funds from your account, kindly note the following requirements:
You will receive an automated email upon the creation of the withdrawal request and successful processing.
Crypto strategy is based on the combination of cryptocurrencies algorithmic trading and the simplicity of passive investment vehicles. When you buy a crypto strategy token, in one click your funds are allocated to a cryptocurrency portfolio which is rebalanced according to a predefined method and schedule.
Set is our new crypto investment product that is going to be released soon.
Sets & Strategies – investment products proprietary designed by Blackmoon. They are fully automated and executed 24 hours 7 days a week.
Yes, we do. Investment records are stored on the blockchain to facilitate transparency and immutability of transaction and to improve the efficiency of transfer of the ownership rights during the crypto withdrawal process.
You can make a deposit in fiat currency (EUR) and store your tokens on your Blackmoon account. The tokens could be redeemed to your personal wallet when you wish to do so.
You may contact our support on the website, see the bottom right corner of the screen.
BMC tokens are Blackmoon’s utility tokens.
There are three types of partners: Projects, who want to be listed on Blackmoon, Affiliates and Asset Managers.
You may contact our support on the website.